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FG Philosophy & News

3 Ways to Establish a Reciprocal Relationship with Your Clients

Having templates for dunning letters and for collection calls is essential for the health of your receivables management, and your business in general. But it’s also important to maintain a give-and-take relationship with your clients. The client should never feel…

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FG Philosophy & News, Management

Laying the Groundwork for a Positive Client Relationship

One of the most important ways to get paid on time isn’t about giving yourself good invoicing habits or having a well-crafted collections letter. These things are important, of course, but even more essential to your long-term success is fostering…

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FG Philosophy & News, Money

The Follow-Up: How to Make Every Collection Call You Make More Effective

One simple rule will make your collection calls infinitely more effectual: follow up every single time. The great thing about phone calls is the immediacy of the conversation. You can come to an agreement much faster with a back-and-forth that…

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FG Philosophy & News, Money

A New Collection Call Strategy: Changing Your Contact

You’ve done your due diligence. You called right before the invoice was due, as a friendly reminder, and again right after that due date slipped by. You followed up to create a plan you could both agree to, but none…

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FG Philosophy & News, Money

The 2nd Attempt: What to Do When Your First Collection Call Fails

Despite your best efforts, your first collection call did not result in a successful payment. Perhaps you weren’t specific enough with the deadline or didn’t achieve all of your conversation goals before you hung up. Maybe you did everything right,…

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FG Philosophy & News

How to Reduce Your Days Sales Outstanding By Over 50%

Here at Funding Gates, we love seeing how every day the FG Receivables Manager helps businesses seriously reduce their delinquent accounts. The conversations we have with our customers on a daily basis are inspiring as we learn how these companies…

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FG Philosophy & News, Money

Calling Before the Due Date: How Proactive Contact Could Get You Paid on Time

In a perfect world, all of your clients would send you timely payments for each billing cycle. You could send out invoices, and the payments would start pouring in, even before their due dates. In the real world, though, friendly…

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FG Philosophy & News, Money

Sending a Severe Letter to an Unresponsive Customer

When you have attempted to contact a delinquent customer for a while and gotten poor excuses – or no response at all – it’s time to turn to a severe letter demanding that your client take action. The best way…

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FG Philosophy & News, Money

The Final Countdown: Last Minute Collection Letter Tactics for Severely Delinquent Customers

There will always be those customers who don’t seem to want to pay, no matter how many invoices or well-crafted reminder letters you send. Hopefully your business can avoid these people, but if not, here are some tactics to help…

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FG Philosophy & News, Money

How to Craft the Perfect Initial Past Due Reminder Letter

Sometimes important obligations slip through the cracks. It happens to all of us: a forgotten phone call we promised to return, a utility bill payment that gets sent a few days late, an overlooked anniversary. Similar mistakes are bound to…

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