Money, Receivables Management

The Surprising Truth About Business Debt Collection

Many small business owners have heard of the Fair Debt Collection Practices Act (FDCPA), and assume it will cover them in the even a past due invoice needs to be sent to collections. This is not the case. There is…

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FG Philosophy & News, Money

The 2nd Attempt: What to Do When Your First Collection Call Fails

Despite your best efforts, your first collection call did not result in a successful payment. Perhaps you weren’t specific enough with the deadline or didn’t achieve all of your conversation goals before you hung up. Maybe you did everything right,…

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FG Philosophy & News, Money

Sending a Severe Letter to an Unresponsive Customer

When you have attempted to contact a delinquent customer for a while and gotten poor excuses – or no response at all – it’s time to turn to a severe letter demanding that your client take action. The best way…

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Money, Trends

The Debt Collector from Hell: Five Collection Nightmares

Wouldn’t it be great if collection agencies exclusively hired puppies? The puppy debt collectors would cuddle with you until, you know, you’re ready to pay. Unfortunately, real debt collectors are closer to porcupines than puppies: ideally, you’d prefer to avoid them.…

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Got Invoices?, Money

Taking Charge of Your Late Invoices in 5 Easy Steps

[From the Editor] Pssst!! We recently broke down all our Invoice Design advice into an easy to read eBook: Invoice Hacks to Encourage On Time Payment Get a copy now!   —- Did you know that 1 in every 2 small…

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Money, Uncategorized

Collection Recovery: Turning Up the Heat on Late Paying Customers

When you begin to see the transformation of your loyal customer into a debtor, what do you do? You’ve sent letters, made phone calls but nothing seems to be working. Understanding how important your accounts receivables are, you must realize…

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