FG Philosophy & News, Money, Receivables Management

Collection Strategies for the Most Common Types of Delinquent Customers

43% of small businesses have customers who are 90+ days past due on payments, and almost every small business will have at least 1 past due customer, at some point. According to recent research from Dun & Bradstreet, businesses are…

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Got Invoices?, Receivables Management

Got Past Due Invoices? Here’s How To Successfully Collect!

Past due invoices. 2/3 of American small businesses have them. In fact, it’s often estimated that 20% of all invoices will be paid late- so it’s a fact of business-life you can count on. Here how to make sure the problem doesn’t get…

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Management, Money

How Saying “No” Can Strengthen Your Client Relationship

In order to keep your customers paying you on time – and happy to do so – you need to proactively maintain your relationship with them. And in order to keep up a good relationship with your clients, you need…

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Money

How to Gracefully Make the Final Threatening Collection Call

When the traditional strategies for making collection calls to clients isn’t working, you need to begin taking the next steps to collect the overdue payment. Your first collection call was a friendly reminder that the payment was overdue, and you…

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FG Philosophy & News, Got Invoices?, Money

Tracking Down Past Due Invoices: Improve Your Collection Calls to Get Paid Faster

When you have sent your customer invoice after invoice and they have yet to return with their payment, the most effective step can be reaching out to that customer by telephone. Speaking with the customer, letting them understand your position…

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Money

Advice from the Expert: Making Effective Collection Calls

Collection calls are hard because they are a part of business, but it is also a personal matter which is what makes it so hard to do. People get emotional and have to make business decisions about their bottom line. Calling a past…

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