HR, Management

Are You Getting Enough Feedback From Your Employees?

By Pam Waits, Ph.D., JuvodHR   Employee feedback is a win-win for all involved. You learn more about what’s really going on around the office and out in the field, and your employees feel valued and a part of the…

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Customer Service, FG Philosophy & News, Marketing & Strategy

10 Tactics For Small Businesses to Increase Customer Loyalty

For most small businesses, acquiring new customers is more expensive than retaining current customers. Small businesses owners should prioritize increasing customer loyalty as a central part of their overall business plan. Owners should actively maintain their customer relationships, rather than focus solely…

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Customer Service, Marketing & Strategy

Customer Loyalty Programs: Are They Worth The Cost?

Customer loyalty programs seem to encourage repeat business but are they worth their cost?  As a start-up you’ll do just about anything you can (legally) to get the word out about the products and services you provide.  One incentive that…

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Management

Tips for Improving Employee Engagement in Your Organization

On any given day, there are a number of things that every business owner needs to focus on. It could be internal processes such as sales and marketing, or perhaps providing the best possible support to customers and clients. One…

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Management

Ways To Make Your Employees Feel Loved This Valentine’s Day

Valentines day isn’t just for couples. Employers can take advantage of the heart shaped holiday to give their own employees a little boost. Business research shows that employees that feel valued and special at the workplace are more likely to…

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Customer Service, Management

7 Tips for Developing Effective Customer Loyalty Programs

Customer loyalty programs can be a double edged sword. If used properly, they do wonders in bringing customers back for more. On the other hand, if used poorly, they can lead to a lot of wasted time and resources, not…

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