FG Philosophy & News, Management

Principles of Persuasion: How to Use Them Every Day

Effective communication and effective leadership is absolutely necessary for success in every sphere, but it’s especially important in the business world. All members of an organization – not just the leaders – have to be able to communicate needs and…

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Uncategorized

The Best Tools to Enhance Communication in the Workplace

If you’re a small business, you’re likely working closely with your colleagues – probably face to face in the same room.  Most workplace communication in small businesses is either verbal, direct communication or emailed correspondence. Yet a breakdown in communication…

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Management, Marketing & Strategy

What Your Word Choice Reveals About You

Are you using words that actually undermine what you’re trying to say? Are you effectively communicating your expectations? Effective communication is the foundation of good business and management. It’s time to take a trip back to high school english to…

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Money

The Best Strategies For Successful Collection Calls

When a customer hasn’t paid on time and isn’t responding to collections emails or letters, it’s time to pick up the phone. Having to make collections phone calls can be a pain, but by preparing well, you will make the…

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Management

Keep Your Clients Close, But Not Too Close

As you work with a client over a long period of time, your relationship with that client will change and grow. It’s great to become closer with your clients and foster your relationships, but it’s also important to keep your…

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FG Philosophy & News, Management

Laying the Groundwork for a Positive Client Relationship

One of the most important ways to get paid on time isn’t about giving yourself good invoicing habits or having a well-crafted collections letter. These things are important, of course, but even more essential to your long-term success is fostering…

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Management, Marketing & Strategy

What Do Online Reviews Have to Do with Your Business and Its Success?

We’ve all heard about how notoriously sinister Yelpers can be.  In one review, they can bring a business to its knees and make its owner cry out in mercy.  Yelp seems to be the popular place for people to go…

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