Customer Service, Marketing & Strategy

Yes, Good Customer Service CAN Lead Directly to Sales!

Customer service- it’s for much more than just solving problems and preventing “churn”. It can be one of your most powerful tools to increasing sales and profits! Likelihood of Word of Mouth Referrals Word of mouth referrals are one of…

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Marketing & Strategy

4 Budget-Friendly Marketing Tips for New Business Owners

Let’s face it, when you’re first starting out in business, every penny counts.  One wrong move can close your doors indefinitely and cause you to lay off the staff that you spent weeks interviewing and hiring.  Rather than become a…

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