The Right To Leave Bad Reviews

As online reviews become a larger part of consumers’ lives and decision-making processes, it’s no surprise that businesses are trying to take back some of the control. But suing or fining customers for posting negative reviews is not the best…

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Management, Marketing & Strategy

What Do Online Reviews Have to Do with Your Business and Its Success?

We’ve all heard about how notoriously sinister Yelpers can be.  In one review, they can bring a business to its knees and make its owner cry out in mercy.  Yelp seems to be the popular place for people to go…

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